Contact Us
Have a question, feedback, or need support? We're here to help.
Contact Information
Choose the most appropriate channel for your inquiry.
Response Time
We typically respond within 24-48 hours during business days.
Study Discussions
For study-related discussions, email us at support@orthovellum.com.
What to include for a fast review
- • The exact page URL
- • A short description of the issue or question
- • Screenshots when reporting technical or advertising problems
- • Source links when suggesting a clinical correction
Direct channels
Corrections and source review
Use content@orthovellum.com for factual corrections, citation issues, broken media, or requests to re-review a published page.
Accessibility concerns
Use accessibility@orthovellum.com if content is difficult to use with assistive technology or if you need alternative access.
General support and advertising questions
Use support@orthovellum.com for technical issues, account problems, or concerns about ads and page presentation.
Send us a Message
Fill out the form below to open your email client with a pre-filled message to our team.
What happens after you contact us
- • Messages are triaged first so we can route them to support, editorial review, or accessibility review.
- • Correction requests are checked against the current page, cited sources, and our editorial workflow.
- • Technical problems are reproduced before we close them so broken pages and tools can be retested.
- • If a report changes a published page, we aim to reflect that in the next update cycle.
Verify our public standards
If you want to understand how OrthoVellum handles authorship, review, corrections, or advertising, these public pages explain the process.
Editorial corrections
Use this route for factual errors, outdated references, broken media, or clinical wording that needs review.
Technical support
Use this route for account access, page loading issues, or broken interactive study tools.
Partnership and licensing
Use this route for institutional access, licensing questions, or content partnership enquiries.
Accessibility and advertising
Use this route for accessibility barriers, confusing ad placement, or monetisation-related concerns that need manual review.