Terms of Service
Last updated: January 1, 2026
Welcome to OrthoVellum. These Terms of Service ("Terms") govern your access to and use of the OrthoVellum website, mobile applications, and services (collectively, the "Service"). Please read these Terms carefully before using the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
1. Acceptance of Terms
By creating an account, accessing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Service
OrthoVellum is an educational platform designed to assist medical professionals and trainees in preparing for orthopaedic surgery fellowship examinations. The Service includes, but is not limited to:
- Educational content on orthopaedic surgery topics
- Multiple choice question (MCQ) practice
- Image-based short answer (ISAWE) scenarios
- Flashcard and spaced repetition systems
- Progress tracking and analytics
- Community forums and study groups
- Mock examination simulations
3. User Accounts
3.1 Account Creation
To access certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access to your account
- Accept responsibility for all activities that occur under your account
3.2 Account Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to create an account. The Service is intended for medical professionals and trainees.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws
- Share, distribute, or reproduce any content from the Service without authorization
- Attempt to gain unauthorized access to any part of the Service
- Use automated systems (bots, scrapers) to access the Service
- Interfere with or disrupt the Service or its servers
- Impersonate any person or entity
- Share your account credentials with others
- Use the content for commercial purposes without written permission
- Circumvent any access restrictions or content protection measures
5. Intellectual Property
5.1 Our Content
The Service and its original content, features, and functionality are owned by OrthoVellum and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. This includes but is not limited to:
- All written educational content and topic pages
- MCQ questions and explanations
- ISAWE scenarios and marking guides
- Images, diagrams, and multimedia content
- Software code and algorithms
- The OrthoVellum name, logo, and branding
5.2 Your Content
You retain ownership of any content you submit to the Service (e.g., forum posts, study notes). By submitting content, you grant OrthoVellum a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content within the Service.
6. Medical Disclaimer
The Service is for educational purposes only. Content provided on OrthoVellum is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
The Service is designed to supplement, not replace, your medical training. Clinical decisions should be based on direct patient assessment and current clinical guidelines, not solely on information from this Service. See our full Medical Disclaimer for more details.
7. Subscription and Payments
7.1 Free and Paid Services
Some features of the Service are available for free, while others require a paid subscription. Subscription terms, pricing, and features will be clearly displayed before purchase.
7.2 Billing
Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your plan). Your subscription will automatically renew unless you cancel before the renewal date.
7.3 Refunds
Refunds are handled according to our Refund Policy. Generally, we offer a 14-day money-back guarantee for new subscriptions.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. You may terminate your account at any time through your account settings.
Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive.
9. Limitation of Liability
To the maximum extent permitted by law, OrthoVellum and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or use
- Errors or omissions in content
- Service interruptions or downtime
- Any unauthorized access to your account
- Exam results or professional outcomes
Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that:
- The Service will be uninterrupted or error-free
- All content is accurate, complete, or current
- The Service will meet your specific requirements
- Use of the Service will guarantee exam success
11. Indemnification
You agree to indemnify and hold harmless OrthoVellum and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of New South Wales, Australia.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
If you have any questions about these Terms, please contact us at:
- Email: legal@orthovellum.com
- Contact form: Contact Us