Frequently Asked Questions
Find answers to common questions about OrthoVellum
General
Content & Features
Subscription & Billing
Account & Privacy
Mobile App
OrthoVellum — Frequently Asked Questions
General
What is OrthoVellum?
OrthoVellum is a comprehensive exam preparation platform designed specifically for orthopaedic surgery trainees preparing for fellowship examinations including FRACS (Orth), FRCS (T&O), and ABOS. We provide topic pages, MCQ practice, ISAWE scenarios, viva preparation, operative guides, and timed mock exams.
Who is OrthoVellum for?
OrthoVellum is designed for orthopaedic surgery registrars/residents preparing for their fellowship examinations, as well as consultants seeking continuing professional development. Our content is tailored for FRACS (Australia/NZ), FRCS (UK/Ireland), and ABOS (USA) candidates.
How is OrthoVellum different from other resources?
OrthoVellum combines topic references, exam practice formats, and a public editorial policy in one place. Alongside MCQs and ISAWE practice, users can see how content is reviewed, updated, and corrected.
Is the content evidence-based?
OrthoVellum is designed around evidence-based education: pages are drafted against current literature, guidelines, registries, and established textbooks, with public editorial and correction pathways for issues that need review.
How often is content updated?
We continuously update our content to reflect current guidelines and emerging evidence. Major topic reviews occur annually, and we add new MCQs and scenarios regularly based on user feedback and exam trends.
Content & Features
How many topics are covered?
OrthoVellum covers 768+ topics across all orthopaedic subspecialties including trauma, arthroplasty, spine, paediatrics, hand & wrist, foot & ankle, shoulder & elbow, sports medicine, oncology, and basic sciences.
What types of practice questions are available?
We offer Single Best Answer (SBA) MCQs, Extended Matching Questions (EMQs), and X-Type MCQs. Each question includes detailed explanations for all answer options. We also provide ISAWE (Image-based Short Answer with Written Explanation) timed scenarios.
How should I use OrthoVellum for revision?
Use the topic library to close knowledge gaps, MCQs to test recall, ISAWE and CIM cases to practise written synthesis, operative guides for viva structure, and mock exams for timed integration.
Can I track my progress?
Yes! OrthoVellum includes comprehensive progress tracking with statistics on topics covered, MCQ performance by subspecialty, ISAWE scores, streak tracking, and time-based analytics to help you identify areas for improvement.
Is offline access available?
The current experience is web-based and requires an internet connection. If offline or native mobile support is released, it will be documented in the product guide and announcements.
Subscription & Billing
What subscription plans are available?
We offer monthly and annual subscriptions. Annual plans provide significant savings compared to monthly billing. A free tier is available with limited access to content so you can try before you subscribe.
Is there a free trial?
Yes! Our free tier gives you access to sample topics, MCQs, and features so you can evaluate OrthoVellum before subscribing. No credit card is required to sign up.
What is your refund policy?
We offer a 14-day money-back guarantee for new subscribers. If you're not satisfied, contact us within 14 days of your first payment for a full refund. See our Refund Policy for details.
How do I cancel my subscription?
You can request cancellation at any time through support or billing contact channels. Your access continues until the end of your current billing period unless we confirm otherwise in writing.
What payment methods do you accept?
If paid subscriptions are enabled for your account or organization, the accepted payment methods will be shown clearly during checkout by our payment processor.
Will my subscription auto-renew?
Yes, subscriptions automatically renew at the end of each billing period. You'll receive a reminder email before renewal, and you can cancel anytime to prevent future charges.
Account & Privacy
How do I create an account?
Click "Sign Up" and enter your email address or sign in with Google. Verify your email, complete your profile, and you're ready to start studying!
How is my data protected?
We use industry-standard encryption for all data transmission (HTTPS/TLS). Your study data is stored securely and never sold to third parties. See our Privacy Policy for complete details.
Can I use OrthoVellum on multiple devices?
Yes, the website works across modern desktop, tablet, and mobile browsers. Some study preferences and progress indicators are stored locally on each device.
How do I delete my account?
You can request account deletion through Settings or by emailing privacy@orthovellum.com. We'll delete your personal data within 30 days, as outlined in our Privacy Policy.
What happens to my data if I cancel?
Account-level data retained by active service providers may be kept for up to 12 months after cancellation. Locally stored study progress remains on your device unless you clear browser storage.
Mobile App
Is there a mobile app?
OrthoVellum currently works in mobile browsers. Native mobile apps are not part of the current public release.
Will the mobile app support offline study?
Offline study is not part of the current public experience. The website requires an internet connection.
Is the mobile app included in my subscription?
Yes! Your OrthoVellum subscription includes access to both web and mobile platforms. Sign in with your existing account.